Podcast
Ep 10: Arch Insurance UK: Where specialist knowledge meets local underwriting
In this episode of The Insurindex Podcast, host Ben Bolton, MD of Gracechurch, is joined by Mike Bottle, Managing Director of Arch Insurance UK, and...
Podcast
Ep 9: Efficiency by design: Ki is changing how the London Market works
In this episode of The Insurindex Podcast, host Ben Bolton, MD of Gracechurch is joined by Simon Doggett, Design and Product Lead at Ki, to...
News
Gracechurch Claims Social: “EQ and AI – The Convergence”
A butler standing on a yacht pours boiling water from a silver kettle into the cold sea close to his employer who is swimming. The...
Event
London Market Brand Index 2026
This event has now ended.
Insurindex is set to launch its annual London Market Brand Index, at an invite-only event.…
News
Gracechurch Announces 2026 Service Quality Marque Achievers
Gracechurch, the independent insurance research consultancy, has awarded four separate Service Quality Marque (SQM) accreditations in 2026, covering London Market insurers and UK Regional Market...
Report
2026 Underwriting Service Quality Marque
In it’s third year, the Gracechurch Underwriting Service Quality Marque is awarded to UK and London Market underwriting teams who meet our service quality standards...
Report
2026 Claims Service Quality Marque Achievers
Running in its 10th year, the Gracechurch Service Quality Marque is awarded annually to UK and London Market insurers based on the Net Promoter Score...
We are extremely proud, not only of our claims paying reputation, but our innovative solutions and our underwriting teams.
Bethany Greenwood
Group Head Specialty Risks, Beazley
Podcast
Ep 8: Beazley – How to build a brilliant insurance brand
Podcast
Ep 7: Liberty Specialty Markets – Claims at the cutting edge of strategy
In this episode of The Insurindex Podcast, host Ben Bolton is joined by Henry Nelson, Chief Underwriting Officer – UK & MENA, and Zara Ismail,...
News
Marsh’s Rebrand Is More Than a Name Change – It’s a Power Move
When a global giant like Marsh McLennan drops half its name, it’s not cosmetic — it’s strategic. From 2026, the entire organisation will align under...