Podcast
Ep 9: Efficiency by design: Ki is changing how the London Market works
In this episode of The Insurindex Podcast, host Ben Bolton, MD of Gracechurch is joined by Simon Doggett, Design and Product Lead at Ki, to...
Podcast
Ep 8: Beazley – How to build a brilliant insurance brand
In this episode of The Insurindex Podcast, host Ben Bolton is joined by Georgina Peters-Venzano, Chief Marketing Officer at Beazley, for an in-depth conversation on...
Podcast
Ep 7: Liberty Specialty Markets – Claims at the cutting edge of strategy
In this episode of The Insurindex Podcast, host Ben Bolton is joined by Henry Nelson, Chief Underwriting Officer – UK & MENA, and Zara Ismail,...
News
Gracechurch-BIBA Survey: Insurers Focusing on Service Over Price
Gracechurch, the specialist insurance research consultancy has released the latest insurer service ratings from their UK Insurers Monitor, a UK-wide independent study of brokers, conducted...
News
“The Innovation Imperative”: Specialty Brokers as the Engine of Change
LIIBA has today launched a landmark Report – The Innovation Imperative: Why Brokers Matter More Than Ever – at the CIAB Insurance Leadership Forum in...
News
Trimstone Principal explains LIIBA project methodology
Andy Owen, Principal at Trimstone, and Ben Bolton of Gracechurch discuss the methodology behind LIIBA’s Value of the Broker project. They outline the three main...
News
CILA research highlights vital role of loss adjusters in balancing expertise with empathy
News
Shepherd Global CEO talks about the value of the broker
Holly Shepherd, CEO of Shepherd Global, discusses LIIBA’s upcoming project exploring the value of the broker and how well that value is understood. She examines...
News
LIIBA’s Chris Croft discusses upcoming project
As risks continue to evolve, becoming more dynamic and complex, the role of the broker has expanded far beyond that of a traditional intermediary. LIIBA’s...
News
Mid-tier brokers narrow the distance to the ‘Big Five’
The 2025 Gracechurch London’s Leading Brokers report shows that while the “Big Five” continue to dominate the market, a group of ambitious mid-tier firms is...
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News
Gracechurch’s 2025 LLB report showcases the women shaping the future of broking
The Gracechurch London’s Leading Brokers 2025 report continues in its commitment to recognising women in what remains a male-dominated sector. While progress is steady rather...
News
Global brokers unite for landmark study on broker value
Some of the world’s most influential insurance brokers – including Acrisure, AJ Gallagher, Amwins, Aon, Howden, Marsh and WTW – have joined Council of Insurance...
Report
The Innovation Imperative: Why brokers matter more than ever
Special report in partnership with LIIBA The Innovation Imperative: Why brokers matter more than ever As the global risk landscape becomes increasingly complex, the role...
News
London’s Leading Brokers: Marsh holds firm as Lockton climbs the ranks
The 2025 Gracechurch London’s Leading Brokers report reveals a familiar pattern at the top of the market, but with a few notable shifts that underscore...