An independent view of brand strength in the commercial insurance sector
An independent view of brand strength in the commercial insurance sector
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Convex CEO Paul Brand has voiced concerns over the tech and skills gaps identified in the latest research from the International Association of Claim Professionals (IACP) and Gracechurch....
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Our success is built on finding innovative solutions, investing in our people, and focusing on the needs of our customers. Adrian Cox CEO, Beazley The...
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Insurindex subscribers benefit from bespoke Spotlight pages and a wide range of other services that help us showcase your brand and support your brand building activities.
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The IACP and Gracechurch research demonstrates that the global claims community recognizes the need to reskill and invest in claims. Adrian CoxCEO, Beazley Beazley CEO,...
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Research shows a consensus that claims service is becoming a competitive priority – customers, sales brokers, regulators, and now global claims professionals all speak as...
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When clients feel understood and supported, they’re more likely to accept outcomes, even if they’re not exactly what they hoped for,” Alex ReynoldsChief Claims Officer,...
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Tokio Marine Kiln’s (TMK) claims philosophy focuses on treating people with kindness and clear communication. This “human way” approach is central to TMK’s ethos, where...
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In June, Liberty launched a groundbreaking advertising campaign in support of their claims promise. The campaign titled ‘Raising the Bar for Claims’ focuses on LSM’s...
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Awarded annually to those claims teams that have consistently delivered outstanding service quality. Gracechurch, the research power behind Insurindex, has announced the latest achievers of...
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We believe the independent nature of the Service Quality Marque not only helps brokers and customers in their decision-making, but also gives the market something...
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Of all the business lines in London, claims brokers are least satisfied with the service they receive on Marine claims. In Gracechurch’s latest London Claims...
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I have no doubt that the insurers who are first out of the gate with ‘guaranteed’ better claims service will win out over those who...
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