Spotlight

Arch

On response times Arch is the best in the market by a country mile.

Arch Insurance International is part of Arch Capital Group Ltd. (ACGL) an S&P 500 company with over 8,000 employees.

Arch is highly ambitious and central to its strategic growth and success is a long-term commitment to investing in its brand. As an Insurindex PowerBrand Partner, Arch is committed to setting a target, measuring progress and using Insurindex to showcase its brand objectively.

The Gracechurch evidence shows that all the Arch businesses have a building reputation, improving service delivery and clear risk appetite for brokers.  Typical views from brokers are positive: “Collaborative approach with brokers with an emphasis on relationship development. Established market leader.”

In service terms Responsiveness stands out: “On response times Arch is the best in the market by a country mile.”

In the 2025 London’s Leading Underwriter Report, Arch were shortlisted for the following business lines: Accident & Health, Casualty/non-marine liability, and War & Geopolitical Risks.

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

Arch has also been awarded the Gracechurch Underwriting Service Quality Marque for the third consecutive year, recognising its commitment to delivering excellent service to their broker partners

Play

It is our promise to our brokers, colleagues and other partners to:

  • Listen, share insights and work together to deliver informed solutions.
  • Build trusting, respectful and responsive relationships.
  • Understand your goals and explore possibilities together.

People

Hugh Sturgess
Chief Executive Officer, Arch Insurance International
Hugh Sturgess was appointed Chief Executive Officer, Arch Insurance International in January 2019. In 2005, Mr. Sturgess joined Arch Insurance Canada’s Executive Assurance division, where he had responsibility for establishing management liability and professional liability product lines in Canada and most recently served as President and Chief Executive Officer of Arch Insurance Canada Ltd. Mr. Sturgess has held various roles in the financial services industry including as a Senior Analyst with the Royal Bank of Canada’s Capital Markets division, and as an underwriter with Chubb Insurance Company of Canada.
Adam Waterstreet
Claims Relationship Manager

Adam is responsible for overseeing account management activities for brokers across the UK regions, strengthening client relationships and developing opportunities.

Barbara Rizzi
Chief Claims Officer

Barbara is responsible for leading the claims function and strategy of Arch Insurance International, including the London Market, UK Regional Market, Australia and the EU.