The International Association of Claim Professionals (IACP) is a global organisation for executive and senior claim leaders in the insurance industry. It provides a forum for members to build relationships through networking, exchange knowledge on strategic claim issues, and enhance professionalism through conferences and educational webinars. With over 500 individuals representing 150 member companies worldwide, IACP focuses on industry challenges and emerging issues, fostering better business practices among insurance organizations and strengthening operational and leadership acumen.

To find out more, please visit: www.iaclpro.org

The Insurindex-IACP partnership was agreed based on our common interest in the importance and profile of claims in the insurance industry.

Gracechurch has presented at IACP Conferences, and we are very close in terms of the mutually held relationships with claims people in the US and London and International markets.

This all meant it made sense to consider ways in which we could develop thought leadership and push the boundaries as claims evolves in the modern world. The research programme that we have kicked off will spark conversations and ideas that we both hope will raise awareness and better understanding of claims around the world.

The partnership will enable us to share and develop deeper insights on the talent, service, and brand aspects of claims across all the different players, including brokers, carriers and third parties. In addition, our combined experience and wide networks will mean that we can jointly lead out on the latest thinking on claims – all backed by objective evidence.

In partnership with

The Gracechurch-IACP Survey

The Gracechurch-IACP Talent Survey has been set up to understand the current and future talent challenges in the context of the current claims workplace. The study is run by Gracechurch as part of a joint research programme in partnership with IACP. The programme will build independent high-quality knowledge and thought leadership for the organisation and the wider claims community. The results will be presented at the IACP Annual Conference in Orlando FL in September. Scan the QR for the link to the survey or click here.

IACP Events 2024

20 JUN

IACP 2024 New York Conference
June 20, 2024
New York
29 SEP
IACP Annual Conference
September 29, 2024
Orlando, FL

IACP People

James Parker


Corinne R. Kruse, J.D
Vice President
Vice President, Ceded Reinsurance Claims, Everest Insurance
Steven Clark
Executive Managing Director of Client Services – Head of Claims Advocacy International, Aon Reinsurance Solutions
Catherine A. Kalaydjian
Executive Director