Podcast

Ep 3: David Casement and Tom Reynolds discuss how Brand has been instrumental in the creation of a med-mal MGA

The insurance space is absolutely full of providers providing exceptional products, great
service, servicing the broker community very well, etc. So, we would have been arrogant to
wander into that space without something different, something special. And it all goes back to the MDU’s brand.

David Casement
Director of Insurance, The MDU

In this episode of The Insurindex Podcast, host David Melvin is joined by David Casement, Director of Insurance, and Tom Reynolds, Director of Policy & Communications at the MDU, for a closer look at how the company’s branding has been “instrumental in the creation of a med-mal MGA.”

Backed by 140 years of history, the MDU takes great pride in what they do. In the company’s early days, they began with just a small group of doctors and have since grown into a leading body representing over 200,000 healthcare professionals across the UK.

David and Tom discuss how the MDU has managed to overcome challenges and evolve to meet the demands of a fast-paced market. Adaptability is one of the key reasons why the MDU has continued to thrive and maintain its position as the pre-eminent provider of indemnity and medico-legal risk management solutions. Tom explains how lessons learned during the pandemic have shaped the brand’s focus on being an adaptable organisation that can evolve in response to a changing market.

Establishing trust has also been crucial in the MDU’s ability to foster and grow a community of health professionals. David also explains that having confidence and belief in what you are offering to your clients is fundamental.

The MDU are passionate about their offerings, their products, and what they do for their members. Tune in to hear how the MDU’s unique approach and strategic branding have allowed them to become trailblazers within the medical indemnity space.

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Click here to download the transcript for episode three.  

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