An independent view of brand strength in the commercial insurance sector
An independent view of brand strength in the commercial insurance sector
News
Gracechurch, the independent insurance research consultancy, has awarded four separate Service Quality Marque (SQM) accreditations in 2026, covering London Market insurers and UK Regional Market...
Film
Ben Bolton, MD of Gracechurch, hands over the 2026 Underwriting Service Quality Marque award to Mike Bottle, MD of Arch Insurance, UK Regional Division.
Report
Report
Running in its 10th year, the Gracechurch Service Quality Marque is awarded annually to UK and London Market insurers based on the Net Promoter Score...
Podcast
In this episode of The Insurindex Podcast, host Ben Bolton is joined by Georgina Peters-Venzano, Chief Marketing Officer at Beazley, for an in-depth conversation on...
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Podcast
In this episode of The Insurindex Podcast, host Ben Bolton is joined by Henry Nelson, Chief Underwriting Officer – UK & MENA, and Zara Ismail,...
News
Gracechurch, the specialist insurance research consultancy has released the latest insurer service ratings from their UK Insurers Monitor, a UK-wide independent study of brokers, conducted...
News
LIIBA has today launched a landmark Report – The Innovation Imperative: Why Brokers Matter More Than Ever – at the CIAB Insurance Leadership Forum in...
News
Andy Owen, Principal at Trimstone, and Ben Bolton of Gracechurch discuss the methodology behind LIIBA’s Value of the Broker project. They outline the three main...
News
News
Holly Shepherd, CEO of Shepherd Global, discusses LIIBA’s upcoming project exploring the value of the broker and how well that value is understood. She examines...
News
As risks continue to evolve, becoming more dynamic and complex, the role of the broker has expanded far beyond that of a traditional intermediary. LIIBA’s...
News
The 2025 Gracechurch London’s Leading Brokers report shows that while the “Big Five” continue to dominate the market, a group of ambitious mid-tier firms is...
News
The Gracechurch London’s Leading Brokers 2025 report continues in its commitment to recognising women in what remains a male-dominated sector. While progress is steady rather...
News
Some of the world’s most influential insurance brokers – including Acrisure, AJ Gallagher, Amwins, Aon, Howden, Marsh and WTW – have joined Council of Insurance...
News
The 2025 Gracechurch London’s Leading Brokers report reveals a familiar pattern at the top of the market, but with a few notable shifts that underscore...
News
The 2025 edition of the London’s Leading Brokers report has been released by Gracechurch, unveiling the individuals and firms setting the benchmark for broking excellence...
News
The soon-to-be-released 2025 London’s Leading Brokers report from Gracechurch highlights a broking market that remains fiercely competitive, with success increasingly defined by deep client relationships...
News
With Gracechurch’s 2025 London’s Leading Brokers report set to launch in the coming days, anticipation is building around who will rise – and who may...
Report
The Gracechurch London’s Leading Underwriters Report is back for its 12th year. The report is an independent ranking of underwriters operating in and around the...