An independent view of brand strength in the commercial insurance sector
An independent view of brand strength in the commercial insurance sector
News
While many firms take to the British Insurance Brokers’ Association (BIBA) Conference to promote their own brands, this year the organisation turned the spotlight inwards....
News
A Lloyd’s of London anecdote from years back. A dubious billionaire wants to insure a curious ship and gets his broker to ask both a...
Podcast
Insurindex subscribers benefit from bespoke Spotlight pages and a wide range of other services that help us showcase your brand and support your brand building activities.
Podcast
We start with the people. Then we’ve been focused on supporting them, empowering them, having a process of continuous training. David Morris Director of Underwriting,...
News
Ben Bolton, Managing Director at Gracechurch talks about his time at the annual Alzheimer’s Society Research Lecture. Last week I was invited to attend the annual...
News
Gracechurch recently unveiled the latest insurer service numbers from their UK Insurers Monitor, conducted in partnership with BIBA. Recent findings highlight a significant improvement in...
News
Gracechurch unveiled the latest insurer service numbers from their UK Insurers Monitor, a UK-wide independent study, conducted in partnership with BIBA. The recent full year results...
Podcast
The insurance space is absolutely full of providers providing exceptional products, great service, servicing the broker community very well, etc. So, we would have been...
News
On 7 January, the world was shocked by the horror and devastation of the LA wildfires, which destroyed homes, businesses, and large neighbourhoods in California. ...
News
Ben Bolton sat down with Liberty Specialty Markets’ (LSM) incoming Chief Underwriting Officer (CUO) for UK & MENA, Henry Nelson, for a wide-ranging conversation about...
News
Gracechurch, the independent insurance research consultancy, has awarded four separate Service Quality Marque (SQM) accreditations, two covering London Market insurers and two for UK Regional...
Report
Running in its 9th year, the Gracechurch Service Quality Marque is awarded annually to UK and London Market insurers based on the Net Promoter Score...
Report
In it’s second year, the Gracechurch Underwriting Service Quality Marque is awarded to UK and London Market underwriting teams who meet our service quality standards...
News
If data was the buzzword of the last market cycle, I think speed is the next one. Henry Nelson Chief Underwriting Officer, Liberty Specialty Markets...
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