Film
Podcast
Ep 2: Mark Wheeler and Rosemary Jones consider why Start-ups are eating the big guns’ breakfast
In this episode of The Insurindex Podcast, host David Melvin is joined by Mosaic Insurance Co-CEO Mark Wheeler and Chief Communications Officer Rosemary Jones for...
Podcast
Ep 1: Julian Steedman and Ben Bolton discuss what Brand means and why it matters in the London Specialty market
Welcome to The Insurindex Podcast: Exploring the power of branding in specialty (re)insurance. In today’s competitive specialty (re)insurance market, the role of branding has never...
Podcast
John Muir reflects on his journey in the London Market
‘Legend’ is an over-used word, but applicable in the case of John Muir. John’s 49-year career in the London Market, most of which he spent...
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Report
London’s Leading Underwriters 2024
Download the London’s Leading Underwriter Report! The report is an independent ranking of underwriters operating in and around the London Market. The 2024 London’s Leading...
News
Chubb receives 2024 Service Quality Marque award at BIBA Conference
Gracechurch proudly awarded Chubb the Claims Service Quality Marque for both the London and UK markets. Ben Bolton, Managing Director at Gracechurch, presented this prestigious accolade...
News
Ecclesiastical awarded Gracechurch Service Quality Marque at BIBA 2024
Gracechurch’s MD, Ben Bolton, presents Richard Coleman, MD of Ecclesiastical with the Claims Service Quality Marque award at the 2024 BIBA conference. Ecclesiastical’s blend of high-class,...
News
Beazley Honoured with 2024 Service Quality Marque for Eighth Consecutive Year
We are pleased to share that Gracechurch has awarded our partner Beazley with the Claims Service Quality Marque for the eighth year in a row. Beazley’s claims...
News
Arch awarded inaugural Gracechurch Underwriting Service Quality Marque
We are thrilled to announce that our partner Arch has been awarded with the inaugural Gracechurch Underwriting Service Quality Marque (SQM) award at the 2024 BIBA conference....
News
Allianz awarded the 2024 Gracechurch Service Quality Marque
Gracechurch proudly presents Allianz with the prestigious 2024 Claims Service Quality Marque award at the 2024 BIBA conference. Allianz has built on its long track...
News
Gracechurch presents the Service Quality Marque to Liberty Specialty Markets
News
Uncovering the service secrets of the North West
Insurer service in the UK market is highly variable across regions. Some brokers are more satisfied than others. Gracechurch’s independent data shows that brokers in...
News
What does “high-quality service” mean?
Gracechurch is pleased to recognise the high-quality underwriting service of our 2024 Underwriting SQM awardees. But what makes “high-quality service”? What do brokers appreciate most...
News
The importance of service accreditation
Report
Service Quality Marque Achievers 2024
Running in its 8th year, the Gracechurch Service Quality Marque is awarded annually to UK and London Market insurers based on the Net Promoter Score...