BIBA Partner hub

In partnership with

On this partner hub page you'll find all things BIBA-related. The page will feature the latest BIBA-related insights and news, including the latest trends from the Gracechurch-BIBA UK Insurers Monitor. Insurindex also interrelates BIBA into the rest of the industry's story so that you can see where it fits with the bigger sector picture.
In partnership with
Image
Image

Insurance e-trading systems are proliferating, potentially making the placing process for standard risks faster and more cost-efficient. Findings from Gracechurch's UK broker survey, in association with BIBA, show that e-trading is now widely and regularly used by brokers. This report will cover:

  • Usage and value
  • What e-trading platforms do and don’t do well
  • Whether e-trading platforms need further development
  • Is there platform overload?

Sign up to receive the latest Report and join the Gracechurch-BIBA panel to give your views and receive more benefits. 

DOWNLOAD
Image
The UK Insurers Monitor is an independent survey of UK broker opinion. The study was launched in partnership with BIBA in 2022 and the trends are shared with brokers who take part, BIBA itself through the Advisory Boards and the insurers through detailed reports on their own performance. The study reports every six months covering:
  • Key service trends
  • Broker key challenges
  • Hot topics such as e-trading and Consumer Duty
  • The leading insurance people and teams currently being recommended by brokers
Sign up to receive the latest Report and join the Gracechurch-BIBA panel to give your views and receive more benefits. 
DOWNLOAD
Image

In the latest issue of The Broker Ben Bolton, MD of Gracechurch, explains the UK Insurers Monitor: an objective, independent assessment of insurer service and why good insurer service matters for the future of our industry.

The article gives an overview of how the first wave of results (based on over 500 broker responses) confirms the generally held view that service from insurers to brokers has deteriorated since the pandemic and how Brokers crave faster response and access to people who can help solve issues.

Read the whole article here

Ben Bolton keynote speaker on BIBA Tour of the Regions
In this year’s tour of the regions, new CEO Graeme Trudgill, David Sparks Regulation Director, BIBA Area Manager Juliet Williams and our very own Ben Bolton, MD of Gracechurch Consulting will be coming to a regional centre near you. Read more
Image
Insurindex launches BIBA Partner Hub

We are launching an exciting partnership through Gracechurch and BIBA at the BIBA conference in Manchester this week. Our BIBA partner hub features the latest BIBA-related insights and news, including the latest trends from the Gracechurch-BIBA UK Insurers Monitor. Read more

Image
Gracechurch on stage at BIBA 2023

Ben Bolton Gracechurch MD will be appearing at the BIBA 2023 Conference on Wednesday 10th May alongside leading insurers discussing the Gracechurch UK Insurers Monitor survey results and how brokers and insurers can work together to improve service for the customer in a challenging environment. Read more

 

Image
What do brokers want?

The big challenge for insurance service right now is simple: to speed things up! Every part of the market we research is seen as slow and not particularly responsive and our data also shows that service hasn’t recovered to pre-pandemic levels in either claims or underwriting. Read more

 

Image
E-trading: a good thing?

One of the first hot topics covered by the Gracechurch-BIBA survey was inevitably e-trading. At a simple level we just wanted to know how many brokers were e-trading and how regularly, and we got the answers to those two questions – around six in ten are e-trading regularly and Polaris UK estimates that 500,000+ policies were digitally traded last year. Read more

Image
Image

Sign up here to join the Gracechurch-BIBA UK Insurance Brokers panel:

Complete two short surveys per annum and make your voice heard.
Panel Member benefits include:
  • Gracechurch-BIBA six Monthly UKIM Insurer Service Trends Report
  • Hot Topics Special Reports such as e-trading
  • Invitations to events, focus groups and Gracechurch-BIBA workshops on special Topics
  • Individual service leaders & teams Reports

Talk to the team

Image
Michelle Worvell Managing Director, Insurindex
Image
Rebecca Yuska Research Director, Gracechurch